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Our Terms & Conditions
  1. This website can be accessed at www.nsradio.co.za, related mobi-sites and software applications (the "Website") and is owned and operated by NS Radio.
  2. These Website Terms and Conditions ("Terms and Conditions") govern the ordering, sale and delivery of Goods, and the use of the Website.
  3. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website ("you", "your" or "user"), including without limitation each user who registers as contemplated below ("registered user"). By using the Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
  4. The Website enables you to shop online for an extensive range of products ("Goods").
  5. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the "CPA").
  6. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which may limit the risk or liability of NS Radio or a third party; and/or may create risk or liability for the user; and/or may compel the user to indemnify NS Radio or a third party; and/or serves as an acknowledgement, by the user, of a fact.
  7. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
  8. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask NS Radio to explain it to you before you accept the Terms and Conditions or continue using the Website.
  9. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or NS Radio in terms of the CPA.
  10. NS Radio permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.
  11. Users may place orders for Goods, which NS Radio may accept or reject. Whether or not NS Radio accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorisation by NS Radio for the Goods.
  12. NOTE: NS Radio will indicate the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and NS Radio come into effect (the "Sale"). This is regardless of any communication from NS Radio stating that your order or payment has been confirmed. NS Radio will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
  13. Placing Goods in a shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold NS Radio liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
  14. You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by NS Radio, NS Radio will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, NS Radio will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.
  15. We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
  16. Payment can be made for Goods via - debit card; credit card: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website; direct bank deposit or electronic funds transfer: if you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. NS Radio will not accept your order if payment has not been received.
  17. Once you have selected your payment method (save for bank deposit), you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.
  18. NS Radio offers 2 (two) methods of delivery of Goods to you. You may elect delivery via: courier; or self-collection.
  19. Our delivery charges are subject to change at any time, without prior notice to you. You will see the applicable delivery charges in your cart when you check out.
  20. Where it accepts your order, NS Radio will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment ("Delivery Period"). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.
  21. NS Radio’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. NS Radio is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.
  22. We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid.
  23. NS Radio shall not be bound by any incorrect information regarding our Goods displayed on any third party websites.
  24. NS Radio will reserve stock for customers in the order in which it receives payment. Therefore if you pay via EFT, you might not get your item because NS Radio may only receive payment from you a few days later, and in the meantime the Goods might sell out to customers paying immediately.
  25. NS Radio may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
  26. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.
  27. When you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy as set out in clauses above.
  28. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website ("Website Content") are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of NS Radio, its advertisers and/or sponsors and/or is licensed to NS Radio.
  29. You will not acquire any right, title or interest in or to the Website or the Website Content.
  30. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact us.
  31. Where any of the Website Content has been licensed to NS Radio or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.
  32. The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
  33. Whilst NS Radio takes reasonable measures to ensure that the content of the Website is accurate and complete, NS Radio makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by NS Radio’s representatives, NS Radio shall not be bound thereby.
  34. NS Radio disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
  35. Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
  36. Any views or statements made or expressed on the Website are not necessarily the views of NS Radio, its directors, employees and/or agents.
  37. In addition to the disclaimers contained elsewhere in these Terms and Conditions, NS Radio also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of NS Radio, its employees, agents or authorised representatives. NS Radio thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.
  38. NS Radio cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of NS Radio, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of our Help page.
  39. NS Radio SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
  40. YOU HEREBY INDEMNIFY NS Radio AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
  41. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.
  42. NS Radio may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that NS Radio will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.
  43. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.
  44. NS Radio is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and NS Radio, in whole or in part, on notice to you. NS Radio shall only be liable to refund monies already paid by you and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
  45. At any time, you can choose to stop using the Website, with or without notice to NS Radio.
  46. NS Radio hereby selects 20 Fiona Street, Discovery, Roodepoort as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions ("legal address"). NS Radio may change this address from time to time by updating these Terms and Conditions.
  47. You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving NS Radio not less than 7 days’ notice in writing.
  48. Notices must be sent either by hand or email and must be in English. All notices sent - by hand will be deemed to have been received on the date of delivery; by email will be deemed to have been on the date indicated in the "Read Receipt" notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE "READ RECEIPT" FUNCTION to serve as proof that an email has been received.
  49. NS Radio may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.
  50. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
  51. Any failure on the part of you or NS Radio to enforce any right in terms hereof shall not constitute a waiver of that right. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
  52. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
  53. No indulgence, extension of time, relaxation or latitude which any party (the "grantor") may show grant or allow to the other (the "grantee") shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
  54. These Terms and Conditions contain the whole agreement between you and NS Radio and no other warranty or undertaking is valid, unless contained in this document between the parties.